Update on the points issue:
The ExpertZone program manager just informed me that the script was not run on Monday night. He suggested that it will be run on February 2nd, so we appreciate your patience as we attempt to reverse this checkout issue for you.
Respectfully,
Derek...
Nope, no points back yet. At least I move up to expert soon, which will probably just drop point requirements and no money. If they give a good discount on the prices, may just pick up a zune and some accessories.
That is what I am afraid of. One of the games I ordered is Lips 2 because my girlfriend and her friends love American Idol. They would probably love that with the wireless mics. But they are probably all sold out.
I e-mailed them back asking how much longer until I get them and aI got this response:
Our Technical Team just informed me that they will run a script on Monday night (the 26th) to reverse this issue. Once the script is run, the points will be returned to your account and you will have the...
They probably are sold out. I don't see them on my rewards. Which is why I'm not happy at the delay until mine are restored. They might sell out of what I had selected before I can order it.
I had the same problem. I e-mailed them and they said they would reset the items and my points. But, it hasn't happened yet and that was like a week and a half ago.
EDIT: They also said that they knew about the problem and were working on it, but had no fix and could not retrieve the order.
I like how I logged in today to check my updated status as I had 3000 pts and it tells me that I have to now earn 4000 points to reach expert. That is not what the faq said a week ago.
EDIT: Their FAQ appears to be down. Maybe they are changing that part.
When I e-mailed the expertzone support, he said it would be a week before they put more 360s up. So, it shouldn't switch over until at least after that date. But he did say they would offer bundles on the new system, too.
I've done all the quizzes. But as I've been on the site for a while, I've spent points on some other things. Just nothing this good. I have 14K points and none available.
Earlier this week fedex said that it was loaded on a truck and estimated to be delivered today. The delivery date and line about being a truck was removed Wed. Now it says it was picked up yesterday and to be delivered this coming Wed. Lame.
Just for all those who are looking to purchase an extended warranty, this is the response that details what plan it is eligible for.
EDIT: ^ beat me to it. Thanks for helping us with all the info.
I'd love to get three years with accidental for $24, but I wouldn't want to sign up and then find out that it isn't covered because it is a refurb. Holding off on the warranty until I can find out.
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Got the burnt one.
For the question "If you answered "No", please type in what you use to protect your garments from food spills:"
I answered "The force"
That will probably get me a package filled with manure for a smartass answer like that.