4830 stops, fan to 100% - what might be causing this?

wjg

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Mar 8, 2009
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EDIT - I had ATI tray tools installed, and it logs the temp readings (I wish it did the clocks though)

And this is what I got -
08.04.2009 16:21:07 GPU: 35.00
08.04.2009 16:21:09 GPU: 35.50
08.04.2009 16:21:11 GPU: 35.50
08.04.2009 16:21:13 GPU: 35.00
08.04.2009 16:21:15 GPU: 36.00
08.04.2009 16:21:17 GPU: 36.00
08.04.2009 16:21:32 GPU: 511.50
08.04.2009 16:21:32 GPU: 511.50
08.04.2009 16:21:34 GPU: 511.50
08.04.2009 16:21:36 GPU: 511.50


Also observed a single red LED light on the card with the words "D1601 Overtemp Protect" written on the board near the LED"

Is this a card problem or a PSU?


Original post ----->
I have a new Sapphire 4830 card with Catalyst 9.3 on a newly built system (GA-G31M-E2SL, 4gb G.Skill, SATA HDD, SATA DVD optical, e5200, Antec EarthWatts 430W)

In the last week and a half, there have been 4 times when my card, without any warning or symptoms, stopped output and the fan went to 100%. The rest of my system was still operating, causing me to reset/restart the system.

I have not been playing any games, and it has occurred basically while web surfing or desktop publishing. I can not see any links between a similar system state between the 4 outages and they do seem random. The day it started, there were two events, and the other two were spread out. Many time I leave my system on overnight to run folding at home (cpu clients), and it has never happened while I left the computer unattended.

What could be causing this? The time left to RMA is soon ending.

Would this be a card problem? Some suggested a PSU problem. Checking my system, I found the atievxx.exe was in the "low trusted" settings of Kaspersky and I just now put that in trusted. I have reseated the card, but I believed it was in well to begin with, and an event occurred after reseating it. I only poulled it out a small amount though.

I have run the X2 Terrain conflict rolling demo and 3DMark06 several times each. And those applications put my card under stress far more than anything I have ever done with the card and their results seemed on par. the X2 forums are bad and difficult to search, but I was getting results on 1680x1050 that were better than their last rolling demo at 1024x768 (I believe X2 is cpu bottled anyway, card only spiked to 97% briefly). 3DMark score was 98xx and that is also a cpu reliant test, but scored the same with another 4830.
 
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