Xoxide going out of business sale

got a response from them this morning.. credited me back for the missing brawndos.. atleast they made good on it

yep got my deathadder today as well, and i still got the mousepad. were very nice about it.

I will miss xoxide, yeah their prices went way high and didn't order from them as much but it was really nice to have a store where i would order on one day and get it the next (i'm in pgh, they are in philly)

My order that I placed on the 11th still hasn't showed up yet

I gave them a call this morning @ about 11am, and they credited me back for the 8 items not in my order on the spot.

I talked with the customer service rep for about 15 minutes, and he said the Customer Assistance/Returns reps were reduced to a staff of two - him & one other guy. The rest of the staff have been retasked onto other projects already. He also said that the incomplete orders will all get handled in due time. There's a fat folder in the CSR office of "did not make it into the box so credit this account back $X.XX slips" and the stack was getting bigger all week. So they're going to take a bit of time to get taken care of.

/$0.02

Got my stuff in today by surprise. I ordered on the 12th. I was still waiting for tracking info.

My order is missing one of my USB humping dogs. Time to give them a call.

Anyone else notice that their entire storefront is back up? They aren't just listing what's in stock any more, it's all of the products that they had available.

Though if you go to add something that's obviously out of stock the site throws up the alert "The quantity you requested is not available at this time. Please check back soon!"

Mine shipped out at the 5 days so all is well.

Originally Posted by DevilDoc

Anyone else notice that their entire storefront is back up? They aren't just listing what's in stock any more, it's all of the products that they had available.

Though if you go to add something that's obviously out of stock the site throws up the alert "The quantity you requested is not available at this time. Please check back soon!"

The domain and website were auctioned off the other day, so whoever owns them now has probably reverted the site back to its pre closeout form so they can figure out what they will do with it next. Whoever bought it paid over $75,000 for it so I imagine they are going to try to run it pretty much the same way and attempt to capitalize off of the Xoxide name. Anyone know who the purchaser was? I would imagine its someone established in the computer parts industry looking to branch out to the enthusiast market.

Well I do hope they redesign the site... I liked Xoxide just for the uniqueness / range of parts you could get... but the layout was terrible.

Then again I hate most online store layouts... even Newegg is pretty meh at times...

I want this thread to die

Originally Posted by Blazestorm

Well I do hope they redesign the site... I liked Xoxide just for the uniqueness / range of parts you could get... but the layout was terrible.

Then again I hate most online store layouts... even Newegg is pretty meh at times...

my only gripe with newegg is that not every data field for every item is filled in. For instance, 1920x1200 monitors. If you sort by "Maximum resolution" you get 11 monitors, while if you sort by "Recommended resolution" you get 27. etc etc

what's the deal? i'm on xoxide.com and dont see anything about going out of business, clearance, or even reduced priced. it looks like it always does.

btw this had the cheapest yate loons b/c of the cheap shipping

Originally Posted by Somnambulator

what's the deal? i'm on xoxide.com and dont see anything about going out of business, clearance, or even reduced priced. it looks like it always does.

btw this had the cheapest yate loons b/c of the cheap shipping

Yeah, and those weren't real Yates - one of the reasons they're so cheap.

they canceled everything I ordered and are trying to ship me the filler I bought to make the order $100 tog et free shipping. If it gets here it's going to be disputed and rejected.

What a headache....

Originally Posted by JaYp146

Yeah, and those weren't real Yates - one of the reasons they're so cheap.

Jab-Tech sells real Yates

Still no order information or tracking for mine. More then likly will get refunded to me also. Bah no matter Turk-fx screwed me on the thought to be Nice shape case and wc gear. Turns out to be all bent, scratched, and rusted so I have my work cut out to get it ready for paint let alone the wire sleeving and lights I ordered from xoxide.

Originally Posted by Unknown-One

Jab-Tech sells real Yates

+1 for Jab-Tech - I buy everything cooling related from them - great prices on Yates and got my Sunbeam fan controller for like 2 bucks.

what the hell? they came back to business???? all the items back in stock and prices raised back to where they were.... confused..

Originally Posted by zmhaha

what the hell? they came back to business???? all the items back in stock and prices raised back to where they were.... confused..

From Xoxide Forums.

Hello All,
As you're probably aware, Xoxide.com was put up for sale recently. We are thrilled to announce that our company was the winning bidder in the transaction and will be assuming an ongoing management role in the next few days. We would like to assure everyone that you will receive the same great service and product selection you have come to expect from Xoxide and hopefully some added benefits as well.

We will keep this brief, as we're scrambling to restock the shelves and complete the transfer as we speak. Our company has over 10 years of experience in the PC and video gaming accessory industry, both on the manufacturing and distribution side. We ship products around the world to hundreds of thousands of customers, super fast. Xoxide will continue to be an independent entity, as will the forums (we will absolutely continue to host them so don't go anywhere!) Our goal is to minimize any disruption in service and expect that business will continue to operate as usual.

We're happy to hear all of your feedback and suggestions for any potential improvements to the site. We will try to respond to as many of them as we can, but even if we can't respond individually, we are reading everything and strive to provide you with the best online shopping experience possible for all of your hardware and modding needs. Thank you in advance for all of your support and we look forward to serving you. More details to follow soon...

-New Xoxide Owners