Hey guys,
I was just throwing this out there to spread the word. The other night I was working on the PC I had built for my friend. We had just gotten done installing Windows XP SP2, and began having serious issues right from the get go installing the AUDIO driver. From the CD, and from any other Realtek HD Audio Driver we attempted to install, we would get that the driver failed the installation. Sometimes you'd see the driver with the yellow / black exclamation mark in Device Manager, sometimes not.
We've tried everything; completely removing the driver (which you can't do because you get an error message that states that the computer may need the device to boot up), attempting to install various other drivers in it's place, attempting to add hardware manually, etc. Nothing worked.
I spent quite a bit of time, approximately an hour if not an hour and a half attempting to read up and resolve the issue. A lot of people suggested that there was a fix from Microsoft, KB Article 888111 which has a patch (has to be requested) to fix it. Be advised, this patch did not fix the issue I believe, and it also comes with the patches from Realtek... browse your Gigabyte motherboard CD or your drivers, we found the patch in both locations.
Ultimately, I was able to find the fix online and it worked for me.
The Fix
Just wanted to make this easier for everyone whomever was attempting to resolve this issue. From what I could see, anyone who uses this driver typically has this issue. This isn't the first time I've wasted many hours on attempting to resolve a RealTek HD Audio driver... I have a computer at my firehouse that uses the driver (Gateway) and it continually uninstalls itself or stops working. I also have many Dell computers at the police station that also have issues with it, and you have to continually reinstall the driver.
Not a big fan of this company...
I was just throwing this out there to spread the word. The other night I was working on the PC I had built for my friend. We had just gotten done installing Windows XP SP2, and began having serious issues right from the get go installing the AUDIO driver. From the CD, and from any other Realtek HD Audio Driver we attempted to install, we would get that the driver failed the installation. Sometimes you'd see the driver with the yellow / black exclamation mark in Device Manager, sometimes not.
We've tried everything; completely removing the driver (which you can't do because you get an error message that states that the computer may need the device to boot up), attempting to install various other drivers in it's place, attempting to add hardware manually, etc. Nothing worked.
I spent quite a bit of time, approximately an hour if not an hour and a half attempting to read up and resolve the issue. A lot of people suggested that there was a fix from Microsoft, KB Article 888111 which has a patch (has to be requested) to fix it. Be advised, this patch did not fix the issue I believe, and it also comes with the patches from Realtek... browse your Gigabyte motherboard CD or your drivers, we found the patch in both locations.
Ultimately, I was able to find the fix online and it worked for me.
The Fix
- Click Start -> Control Panel -> Add / Remove Programs, Remove ANY instance you see of Microsoft UAA HD Audio Driver
- Click Start -> Control Panel -> System -> Hardware Tab -> Device Manager.
- Search through here, and remove EVERY instance of the Microsoft UAA HD Audio Driver. Note: Could be under sound devices, or system devices also.
- I personally didn't have to restart, however you can if you want. After all instances of Microsoft UAA HD Audio Driver are REMOVED, feel free to attempt to install your Realtek HD Audio Driver. We installed the latest one that we found from Gigabyte's website. The installation proceeded fine (never has before), and we restarted when suggested in doing so... sound worked right off the bat.
Just wanted to make this easier for everyone whomever was attempting to resolve this issue. From what I could see, anyone who uses this driver typically has this issue. This isn't the first time I've wasted many hours on attempting to resolve a RealTek HD Audio driver... I have a computer at my firehouse that uses the driver (Gateway) and it continually uninstalls itself or stops working. I also have many Dell computers at the police station that also have issues with it, and you have to continually reinstall the driver.
Not a big fan of this company...