I just got my Heatsink/Fan replacement from XFX. It only took a week and it arrived via FedX Ground JSYK...I'm so happy they just sent me that instead of having to RMA the card.
@Banzai
*UPDATE* I just received this update from XFX and thought I'd pass it on...
"[ERIK_A 9/14/2010 9:49:48 PM] I will have one of those Fan/Heatsink assemblies sent out to you, should go out with tomorrow`s shipments. - Erik"
I'm a happy customer ;) ...I was worried at first, but...
The fan itself stopped working. Only 3 screws hold it on the heatsink and it's very easy to remove/replace. I only asked for fan, but I'm not sure exactly as of yet what they plan on sending out. If they send me just the fan I'm good and if they send the entire heatsink/fan combo I will just...
It looks like XFX is sending me a new fan, so overall I'm okay with the experience so far. But the first generic response had me concerned. I will post update when the fan arrives.
I'm dealing with them now. I have a XFX 4890 and my fan stopped working yesterday. So far I'm not impressed... I've had the card for 11 months, so I can't just take it back to Best Buy and swap it for a new one(They don't carry them anymore either BTW) Here is the transcript from the help desk...
I have one, that came off of a X1900XT, replaced it with the AccereloX2, only used it for about a month and my warranty expired for the card, so I don't need it anymore... Make an offer for it....
WTT 1 gig (2x512mb) of Kingston DDR400 Ram or buy an AGP Video card. Will consider all offers, but would like to get something at least as good as a GeForce 6600GT.