The issue of entitlement lies with the company, not the fanbase. They are paying (or providing access, however you want to phrase it) their "journalist" buddies in the industry to shill for them and attack the fans, meanwhile they are also paying for an editor's choice award for a game that...
The price of games has already gone up, they just do it in sneaky fashion now. Games, like Destiny 2 for example, aren't even close to complete in the vanilla form, you only get the real game if you fork over for the season pass too. This alone makes many new games cost closer to $100.
It's not...
I haven't been burned by them yet. I've made big purchases like TV's and monitors and little purchases like surge protectors without the original box. Never had a problem in the last 6 or so years, but if you do have an issue the customer service is usually pretty decent.
It really is a shame that they chose to hype the game by releasing a multiplayer beta. I almost didn't buy the game because of how boring and average it felt. The single player feels so much better, they should have went full on "old school" and released a demo.