Comcast: You Will Not Talk About Bittorrent Memo

R

Rich Tate

Supreme [H]ardness
Joined
Jun 9, 2005
Messages
5,955
What’s the first rule of bittorent? You will deny any knowledge of us blocking bittorrent. It seems that this whole filtering thing Comcast was trying to pull is getting worse for them by the day.

We respect our customers' privacy and we don't monitor specific customer activities on the Internet or track individual online behavior, such as which websites they visit. Therefore, we do not know whether any individual user is visiting BitTorrent or any other site...
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Don't worry Comcast. Its not like everybody doesn't know you suck or anything like that :rolleyes:
 
Just wait till Google turns on all that dark fiber they have been buying up over the last few years :D
 
Well that doesnt say anything new. Technically they arent lying or covering anything up. What customers should ask is if they are hindering torrent access not blocking it. They have admitted to "slowing" it down. And have said that you will get your torrent eventually lol. Funny thing is that not all comcast areas do this. I work for them as an installer and moved not too long ago and had no trouble maxing out my connection on torrents. Nor do some friends who arent employees. In live in a different area now and have a 30mb fios line so the point is moot for me ;)
 
It's a little decieving, that line..

It says Comcast doesn't know who you are when they delay your torrent. They see big numbers, and hit the delay button, so to speak.

What they didn't say is they can know if they want to. If the FBI or RIAA or a judge tells Comcast to provide data, Comcast could say to the customers "sorry but it was out of my hands. We were ordered to do this."

Comcast is setting themselves up to be squealers.
 
It would be funny if someone called Comcast and read along to the script.
 
Bullsh**, they monitor everything and say they don't...
Maybe not per individual but statistically along with the most frequented websites..
Plus,the government controls or has access to the biggest backbones on the American networks so you're being watched more then you assume.


/end paranoia / all / release
 
I'm calling bullshit. Of course an ISP is going to monitor all its traffic. They do have a legal responsibility to do so.
 
While I agree that it's Comcast's network and they can with it as they please, I feel that all paying customers should be openly informed as to their policies. Corporations are starting to act too much like the Bush cabinet - do things in secret, make up FUD when caught, then keep finding new ways of digging the same hole.

If Comcast wasn't the only available option in my area, I'd be looking for a new provider.
 
Comcast doesn't touch applications on your computer, it's not the application they're blocking, it's the packets that carry the data. The application is responding correctly to the packets it's receiving. It's just that Comcast is interfering with the data.

Nice bit of weasel wording there.
 
Looks like Sergeant Schultz is handling PR for Comcast these days.
 
Madoc said:
Looks like Sergeant Schultz is handling PR for Comcast these days.
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I Know NOTHING!!!
 
As far as the local offices go they cant see what web sites your visiting. They do however definitely keep track of how much data you use. If you go above a certain level a flag goes up on the account and a CSR will call the customer. Ive seen it first hand sitting in the call center looking at the software they use.But we are talking about Gigs of data too. This one particular customer got red flagged 3 times and was using Gigs of bandwidth nearly 24/7. I believe in this case the CSR I was sitting behind shut him off temporarily. I dont know if the philly headquarters can see more or not but the local offices dont have that capability... yet ;)
 
snekrz said:
As far as the local offices go they cant see what web sites your visiting. They do however definitely keep track of how much data you use. If you go above a certain level a flag goes up on the account and a CSR will call the customer. Ive seen it first hand sitting in the call center looking at the software they use.But we are talking about Gigs of data too. This one particular customer got red flagged 3 times and was using Gigs of bandwidth nearly 24/7. I believe in this case the CSR I was sitting behind shut him off temporarily. I dont know if the philly headquarters can see more or not but the local offices dont have that capability... yet ;)
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OMG. Gigs of Data? This is 2007, not 1997. Updates to some programs can be over 1GB now.

This is comcast overselling thier network, getting burnt since more and more digital media is on the internet and trying to find a way to limit traffic without having to invest more in their network.

What bothers me, is if they get away with this, what else can they do to screw over their customers?
 
Spazilton said:
What bothers me, is if they get away with this, what else can they do to screw over their customers?
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Take a look at telstra or optus ISP websites and their service plans (Australia). One of them I was looking at, the basic cable internet plan had a 200MB monthly bandwidth limit. Of course more can be purchased, but FFS 200MB... Msn messeger probably eats up that much alone. I know that pandora accounts for a few gigabits per month of bandwidth on my account, 24/7 would be upwards of 5.7Gb/month for 128kbs.
 
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