Crash Dump files

[flboad]

Hello everyone i have an odd issue. For the past month now Randomly my mailserver will reboot itself. I check the eventlog and it says bugcheck saveing info go to Minidump.

And the following is what comes up

Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 5/23/2005
Time: 3:02:32 PM
User: N/A
Computer: CITATION
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xc0000005, 0x804b218b, 0x00000001, 0x00a710d4). Microsoft Windows 2000 [v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini052305-02.dmp.

Is this a memory issue? or is this a program causeing an error some where?


Also i've downloaded the WinDebug Tools. But am haveing probelms getting the crash dump files to load to read them. I've figured out the symbol server probelm but the rest of it is a little confuseing to me

here is the output

Executable search path is:
Unable to load image ntoskrnl.exe, Win32 error 2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 2000 Kernel Version 2195 (Service Pack 4) MP (2 procs) Free x86 compatible
Kernel base = 0x80400000 PsLoadedModuleList = 0x80485ac0
Debug session time: Mon May 23 15:01:03.542 2005 (GMT-4)
System Uptime: not available
Unable to load image ntoskrnl.exe, Win32 error 2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Loading Kernel Symbols
..............................................................................................
Loading unloaded module list
...........
Loading User Symbols


Thanks in advance

Keith

 

[Fint]

Make sure you have all the latest service packs and hotfixes, and update your drivers. If that doesn't help, its likely hardware going flakey, but you can send your crashdump to Microsoft and they can (charge you) and tell you for sure.

 

[djnes]

Or you can PM Ranma_Sao and he can look at it.

 

[flboad]

Thanks Fint


To Djnes thanks for the info. I'll PM him now

 

[Phoenix86]

Ranma_Sao's help me help you thread.