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Obtain the proper firmware update
If you have a 2179, 2284, 6643, 6832, or 6833 system and the firmware revision of your IBM DeskStar hard disk drive is of the form xxxIxxxx, where x can represent any number or letter, then you should update your firmware with the file (pz2z16us.exe) displayed above. If the firmware revision of your IBM DeskStar hard disk drive is of the form xxxOxxxx, then you should update your firmware with the file (pz2z18us.exe). Please note that the distinguishing factor is the fourth digit of the firmware revision. For all other systems listed in the Affected configurations section above, please update the firmware with file pz2z16us.exe. If you have questions about which firmware to use, just download and use the Identification Utility for IBM Deskstar hard drives.
sm8000 said:Well, after discussion with HGST, and actually looking at the drive, it turns out it has Apple firmware on it. Anybody got a toll-free number for Apple support? I'm looking but I haven't found it yet...