starbuck8968
[H]ard|Gawd
- Joined
- Feb 26, 2001
- Messages
- 1,905
I saw this on Anandtech forums here:
The Skinny: Replace your Microsoft mouse (intellimouse, wireless, usb, ps2, whatever) for FREE. Note: ONLY on RETAIL (OEM will just be rejected)
*** YOU DO NOT NEED TO SUPPLY YOUR SALES RECEIPT, RETURN YOUR OLD MOUSE, OR PAY ANY SHIPPING CHARGES. ***
Note: Refer to the warranty or call the toll free number if you have any questions about Microsoft's policy. Below I'll outline the information given to me over the phone by a Microsoft Supplemental Parts rep.
If you call Microsoft Supplemental Parts (800-360-7561 toll free USA & Canada) they will give you a fax (716-447-7330). All you have to do is fax them the following:
1) To: Microsoft Supplemental Parts (<- rep said this was important)
2) your first & last name
3) address
4) telephone number
5) email address
6) photocopy of the bottom of your mouse, with a setting clear and light enough to show the Product ID information on the mouse.
I'm going to give it a try with my aging Intellimouse Explorer 3.0, having some double click issues... Also I think that you don't actually have to fax anything, just tell them you don't have a fax machine and they will take your info (so I hear).
The Skinny: Replace your Microsoft mouse (intellimouse, wireless, usb, ps2, whatever) for FREE. Note: ONLY on RETAIL (OEM will just be rejected)
*** YOU DO NOT NEED TO SUPPLY YOUR SALES RECEIPT, RETURN YOUR OLD MOUSE, OR PAY ANY SHIPPING CHARGES. ***
Note: Refer to the warranty or call the toll free number if you have any questions about Microsoft's policy. Below I'll outline the information given to me over the phone by a Microsoft Supplemental Parts rep.
If you call Microsoft Supplemental Parts (800-360-7561 toll free USA & Canada) they will give you a fax (716-447-7330). All you have to do is fax them the following:
1) To: Microsoft Supplemental Parts (<- rep said this was important)
2) your first & last name
3) address
4) telephone number
5) email address
6) photocopy of the bottom of your mouse, with a setting clear and light enough to show the Product ID information on the mouse.
I'm going to give it a try with my aging Intellimouse Explorer 3.0, having some double click issues... Also I think that you don't actually have to fax anything, just tell them you don't have a fax machine and they will take your info (so I hear).