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Depends on how tied you are to EVGA. I've had such a great experience with them so I am very loyal. Buy if you won't regret it. I've heard nothing but good things about Galaxy - but I know if I went for one of their cards over EVGA I would regret it. I am, admittedly, a huge EVGA fanboy, though...
Is Galaxy a good company, or should I wait for more EVGA 780's to get back in stock? I've never bought from them and wanted to know if I should pull the trigger on this.
Non-transferable, 2 year warranty is a big weak point of Galaxy cards.
Register and get three years.
and honestly.....really......when have you ever actively used a GPU for more than two years?
I change GPUs like socks. I currently have two HD 7970s that have been the longest tenants of my Corsair 800D and I believe that is now just under 16 months.
Non-transferable, 2* year warranty is a big weak point of Galaxy cards.
*You can extend this an additional year by registering within 30 days, but why play games with the warranty? If EVGA can guarantee it's card, regardless of who owns it for that time period, Galaxy should do the same, and not just for reference cards.
Um, if I'm not mistaken, the Galaxy warranty IS transferable, as long as the original receipt or invoice is retained (the same applies for the 2- to 3-year extension).
At least, that's what Andrew, the Galaxy rep above, told me about my 660Ti.
Galaxy Microsystems Ltd (GXM) hereby warrants this Graphic Card to be free from defects in materials and workmanship for a period of 2 years from the date of sales receipt as sold to the original purchaser (Purchaser), subject to all the terms and conditions as specified herein. This warranty does not apply to auctions, ebay, or second hand purchase of products. GXMs sole obligation under this warranty is to replace or, at its option, to repair, free of charge, all the products defective parts. An extended warranty of 1 year will be awarded to customers who register their product online within 30 days of purchase and will extend their existing warranty, which covers defects in materials, an additional one or more years from the date of purchase. This extended warranty is valid only with proof of purchase.
Edited my post to reflect that you can do that, but because it is still a time limited warranty (As opposed to a 'Lifetime' warranty) why should registration be required? The card should be free from defects for 3 years for as many buyers who own it within that time period.
Ummm many products warranty follow the serial number NOT the owner. I can think of one company that does this....they are pretty big too, named after a fruit. Doesn't matter who owns it, only matters that the serial number matches the warranty.
If you have the original receipt though, you're set whether you're the original buyer or not. Our warranty follows the product itself, not the customer, so there is no need to transfer. We'll also always work with you to do what's fair even if you don't have a copy of the original receipt. Ebay purchases are strictly out (so remember, wherever it came from, it didn't come from there, if you get my hint), but we're otherwise very flexible and when it comes to a case-by-case review, we will not let official policy stop us from doing the right thing.
There are certain things that have to be written a certain way in official guidelines but we know what's fair and act accordingly. If anyone ever has trouble getting a warranty replacement I'm always here to make sure you're taken care of without undue bullshit and runarounds.
If you have the original receipt though, you're set whether you're the original buyer or not. Our warranty follows the product itself, not the customer, so there is no need to transfer. We'll also always work with you to do what's fair even if you don't have a copy of the original receipt. Ebay purchases are strictly out (so remember, wherever it came from, it didn't come from there, if you get my hint), but we're otherwise very flexible and when it comes to a case-by-case review, we will not let official policy stop us from doing the right thing.
There are certain things that have to be written a certain way in official guidelines but we know what's fair and act accordingly. If anyone ever has trouble getting a warranty replacement I'm always here to make sure you're taken care of without undue bullshit and runarounds.
Me too, ordered this morning with overnight shipping. I always go with Evga but there is no stock right now.thanks for the replies, just ordered the galaxy 780 from tigerdirect, cant wait
Darn,ordered one from TD this morning.....missed out on the TShirtI can't help but jump to mention that Galaxy always has you guys covered in terms of service and support. We've got our RMA center in the US, and Ric, Shane and myself are here on the Hard Forum every day. If anyone ever needs help with troubleshooting, rebates, or anything else, I'm always just a pm away.
By the way, just a reminder that if anyone's having trouble finding cards in stock, we've got 'em right now at our online store:
http://store.galaxytechus.com/GeFor...rd-br-br-FREE-T-SHIRT-WITH-PURCHASE_p_67.html
If you have the original receipt though, you're set whether you're the original buyer or not. Our warranty follows the product itself, not the customer, so there is no need to transfer. We'll also always work with you to do what's fair even if you don't have a copy of the original receipt. Ebay purchases are strictly out (so remember, wherever it came from, it didn't come from there, if you get my hint), but we're otherwise very flexible and when it comes to a case-by-case review, we will not let official policy stop us from doing the right thing.
There are certain things that have to be written a certain way in official guidelines but we know what's fair and act accordingly. If anyone ever has trouble getting a warranty replacement I'm always here to make sure you're taken care of without undue bullshit and runarounds.
YMMV still, but when I had to RMA a card to Galaxy somewhere in Illinois (I live in Toronto), they sent me a card in advance and included a shipping label. No customs fees or anything.... the whole process took about a week. Even if it's possible that's not standard policy for all Canadian cases, I gotta say, I was pretty impressed how they handled my case, and was won over as a customer.How's Galaxy support for Canadians? Is the experience the same as if I was living in the US?
YMMV still, but when I had to RMA a card to Galaxy somewhere in Illinois (I live in Toronto), they sent me a card in advance and included a shipping label. No customs fees or anything.... the whole process took about a week. Even if it's possible that's not standard policy for all Canadian cases, I gotta say, I was pretty impressed how they handled my case, and was won over as a customer.
Darn,ordered one from TD this morning.....missed out on the TShirt
If only Galaxy was selling an overclocked version, I'd pull the trigger instantly. The customer service shown here is damned impressive.
Kyle explained things more eloquently at the event last week
...If there's been no changes to the card's cooling or PCB, then there's essentially no benefit to getting an OC version beyond the 2 minutes saved setting the clock yourself.