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The EVGA and PNY cards they already carry?
They usually have a third brand. It was BFG, then it was Galaxy. Maybe they'll just stick with the Nvidia branded boards?
Have you forgotten ASUS?
I've never seen ASUS video cards @ Best Buy.Have you forgotten ASUS?
I wish they could just give me a straight answer, whether or not I will receive my replacement card. I'd like to just go head and order a EVGA 780ti and get this disaster over with. They have been jerking me around with my RMA status for 2 weeks now.
Two weeks isn't all that long honestly. It took over a month to get my GPU back from Gigabyte.
Are you joking? If a company had my GPU for 2 weeks and didn't even confirm with me what was going to happen I would be beyond angry. That's not acceptable service.Two weeks isn't all that long honestly. It took over a month to get my GPU back from Gigabyte.
Bad economy means that the average consumer doesn't spend as much money on frivolous purchases. As you may know by now the way our laws work, the rich are getting richer exponentially day by day. Because of this transfer of wealth, companies like Wal Mart are having to layoff 2,300 already underpaid employees as poor people can't afford the items at Wal Mart. They have priced themselves out of the working poor's budgets. Over a thousand people including college graduates are living in the storm drains under Las Vegas. These people are not drug addicts or mentally ill. They simply can't afford housing because of the transfer of wealth from the working poor to the rich elite.
Well what does this have to do with companies pulling out of North America? To reach consumers with your product it requires tons of advertising that is not cheap. America is not small so you have to pay multiple outlets to run your ads. Since only the few have enough income to afford luxuries such as Sony VAIO and $700 video cards, the sales aren't high enough to warrant staying in the market or spending money on advertising. It doesn't make fiscal sense to do so.
Who are you going to sell your product to? It surely won't be to blue collar workers. Migrant workers can't afford it. School teachers can't really afford them unless they cut out many other things from their life. If the people that are most likely to purchase your product can't afford it, then it's time to leave the market. Sure the people that are getting richer can afford it, but their consumer purchasing power is limited due to the fact that it's just too few of them. How many XBOX One consoles, Sony VAIO, 4K TV's, etc does one man need?
Good Riddance
Sorry I couldn't join the discussion earlier, but I'm finally here to hopefully help ease you guys' fears in addition to sharing an official statement regarding the matter.
First the official statement:
"In response to reports of an alleged end to Galaxys business in North America, we would like to make clear that Galaxy is not pulling out from the North American market. We have recently had some changes in our structure and discontinued working with our current sales rep in North America but have no intention of ceasing business and operations in the region. Galaxy will continue all support and service as usual. We have a full team of staff servicing users RMAs and our support hotline is still operating. Our service email is still working as usual, we will continue replacing cards for end users, and our warranties will be honored and valid."
In short, we're still here and so am I. Support should be moving along just fine, but if anyone's having any trouble at all with a replacement or needs help with anything please shoot me a pm and I'll jump on it right away.
It's funny you should mention BFG. At the [H] get together at Tiger Direct last year (GTX780 unveiling) I immediately recognized the Galaxy reps to be from BFG.....
Galaxy said:In response to reports of an alleged end to Galaxy’s business in North America, we would like to make clear that Galaxy is not pulling out from the North American market. We have recently had some changes in our structure and discontinued working with our current sales rep in North America but have no intention of ceasing business and operations in the region.
Galaxy will continue all support and service as usual. We have a full team of staff servicing users’ RMAs and our support hotline is still operating. Our service email is still working as usual, we will continue replacing cards for end users, and our warranties will be honored and valid.
Yeah, those are only isolated issues.
It’s also worth mentioning that the chip that burnt is not vram, and in fact is not even used when the card is connected properly. That chip is only activated when the power cables are not connected, and its function is only to display a warning message when this happens.
ROFL
They discontinued their relationship with the NA sales rep but still offering support.
Which means no product is being sold in the US, but we'll support the product sold.
So much spin.
The whole thing is strange. Doesn't add up. It does sound like spin, but then again....what does Galaxy stand to gain from being dishonest about it? Their products aren't being sold right now, so that isn't the reason. Maybe they're lining up a new reseller or something along those lines? I have no idea. Very very odd indeed. Wish we could get straight answers on this.
Sorry I couldn't join the discussion earlier, but I'm finally here to hopefully help ease you guys' fears in addition to sharing an official statement regarding the matter.
First the official statement:
"In response to reports of an alleged end to Galaxys business in North America, we would like to make clear that Galaxy is not pulling out from the North American market. We have recently had some changes in our structure and discontinued working with our current sales rep in North America but have no intention of ceasing business and operations in the region. Galaxy will continue all support and service as usual. We have a full team of staff servicing users RMAs and our support hotline is still operating. Our service email is still working as usual, we will continue replacing cards for end users, and our warranties will be honored and valid."
In short, we're still here and so am I. Support should be moving along just fine, but if anyone's having any trouble at all with a replacement or needs help with anything please shoot me a pm and I'll jump on it right away.
But but but, white pcb Gpus!
Tis a shame, as I never heard many bad things about them (DOA cards, RMAs etc) besides the white PCBs causing more problems than usual.
That's racist.
Kidding aside, I still hope we get straight answers on this....if Galaxy is looking for new resellers, their PR statement would make complete sense. I just don't know what to think at this point. I would hope they're not being dishonest.