How's EB Games/Gamestop Warranties?

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Matrox462

Gawd
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Feb 25, 2004
Messages
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I'm going to buy a PSP Gigapack soon, and so far, only EB Games and Gamestop are the only places to carry it. I've never purchased an expensive item like a console at either of these stores, so I'm a bit weary. My main concern is their warranty. I definitely want to buy an extended warranty for my PSP, since it's a fragile and expensive item. Has anyone purchased their PSP from EB Games or Gamestop? Has anyone ever used their warranties? I was told at a Gamestop that their warranty for $30 for 1 year includes accidental damage. Is this true? Best Buy's warranty doesn't cover accidental damage or abuse (such as a cracked screen). I want to make sure that they have no problems honoring their warranty if I should ever (hopefully not) have to go back and get a new unit.

Oh, and which store is better... EB Games or Gamestop? Does it matter?

Thanks
 
Honestly I wouldn't worry about extended warranty and be more concerned about dead pixels. EB Games and Gamestop probably won't let you exchange your PSP if you find a dead pixel. I know that costco and bestbuy had no problems with the exchange. Bestbuy even let my friend open one up to check for dead pixels before they exchanged it.
 
JohnleMVP said:
Honestly I wouldn't worry about extended warranty and be more concerned about dead pixels. EB Games and Gamestop probably won't let you exchange your PSP if you find a dead pixel. I know that costco and bestbuy had no problems with the exchange. Bestbuy even let my friend open one up to check for dead pixels before they exchanged it.
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Well, isn't it pretty hard to find a PSP without atleast 1 dead or stuck pixel? The guy who told me about the warranty and whatnot told me I could return it if it had stuck/dead pixels.

I wanted to get the extended warranty cause it'd suck if something happened like it stopped reading UMDs down the road, and I'd have to get a refurbished unit from Sony... for $30 it's a good investment.

I'm suprised Best Buy actually let him open the box to check it before exchanging. That's pretty cool.
 
I got the 1 year warranty from EB Games because they let you exchange it even if you smash it with a hammer. I had some liquid under my screen (came like that) and my d-pad never worked correctly (couldn't do special moves in darkstalkers and couldn't do diagonal tricks in ssx). So I just exchanged it for a new one. The only problem is that you need to buy a new warranty whenever you use it. So you only have one exchange per warranty. You can buy a new one after you use it though.
 
ThunderGod66 said:
I got the 1 year warranty from EB Games because they let you exchange it even if you smash it with a hammer. I had some liquid under my screen (came like that) and my d-pad never worked correctly (couldn't do special moves in darkstalkers and couldn't do diagonal tricks in ssx). So I just exchanged it for a new one. The only problem is that you need to buy a new warranty whenever you use it. So you only have one exchange per warranty. You can buy a new one after you use it though.
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Cool, glad to hear there's no problems with using it. How much is EB Game's warranty, $30 too? I tried looking on their site, but couldn't find anything about it.

Do you *have* to buy another warranty when using it? When you do that, does it give you another year from whenever you exchange?
 
I have 3 friends with PSP's. Mines the only one with dead pixels. I sacraficed a warranty and dead pixels to get a white one, but my PSP isn't covered in fingerprints ;)
 
I worked at a software etc (yeah when it was called that) a long time ago.

I personally saw someone bring in a crushed dreamcast with a warranty and it got replaced. Cant beat that.

The story goes - someones wife threw it out of a window and then ran over it with a truck. He brought in the leftovers inside of a bag. Left with a brand new one
 
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