HP Storage Server ASR Issue

[Soldier101]

I didn't know exactly where to post this. I decided to post it here because it is running Windows 2003 Storage Server. (MODS: If this is the wrong spot I apologize and request you move it appropriately)


I have a server that is rebooting every week to 2 weeks. in the event log I see the error listed below. My question is, it keeps mentioning that it will try to make an entry into the ILM. I have no idea what the ILM is on a HP server nor do I know how to find it and look at it. Anyone have any ideas?

The system has rebooted from a Automatic Server Recovery (ASR) event.

The system has rebooted from a Automatic Server Recovery (ASR) event.

User Action
Determine the nature of the Automatic Server Recovery (ASR) event, and take corrective action.

WBEM Indication Properties
AlertingElementFormat: 0 0 (Unknown)
AlertType: 5 0x5 (Device Alert)
BladeBay: "5"
BladeName: "BMSAN"
Description: "The system has rebooted from a Automatic Server Recovery (ASR) event."
EnclosureName: "OA-00237D60B1AB"
EventCategory: 16 0x10 (System Power)
EventID: "1"
ImpactedDomain: 3 0x3 (Enclosure)
IndicationIdentifier: "{F4A9B5AA-6A39-4EB8-A1EB-15CB9C62EAC9}"
IndicationTime: "20131113145727.781000-360"
NetworkAddresses[0]: "192.168.0.98"
NetworkAddresses[1]: "192.168.5.23"
OSType: 69 0x45 (Microsoft Windows Server 2003)
OSVersion: "5.2.3790"
PerceivedSeverity: 5 0x5 (Major)
ProbableCause: 111 0x6f (Timeout)
ProbableCauseDescription: "ASR Reboot Occurred"
ProviderName: "HP Recovery"
ProviderVersion: "2.1.0.0"
RackName: ""
RackUID: ""
RecommendedActions[0]: "Determine the nature of the Automatic Server Recovery (ASR) event, and take corrective action."
Summary: "ASR reboot occurred"
SystemCreationClassName: "HP_WinComputerSystem"
SystemFirmwareVersion[0]: "2009.05.12"
SystemFirmwareVersion[1]: "2008.11.02"
SystemGUID: "38374741-4230-5355-4539-32365034424b"
SystemModel: "AiO SB600c Server"
SystemName: "BMSAN"
SystemProductID: "AG780B"
SystemSerialNumber: "USE926P4BK"
TIME_CREATED: 130288498520000000 0x1cee0b2f89a8600

For more information, please contact HP Support.

 

[unhappy_mage]

It looks like you should disable the ASR feature in the BIOS, and see if you get a BSOD or something. You should also try the IML (Integrated Management Log) viewer and see if that tells you anything useful.