You email those fools showing a picture of what you got
You also host the img on omgshack and paste link in the dispute
You also should state problem in paypal of what stupid ppc did
Make sure everything is clearly stated, what's missing, what you cannot do now, and you refuse to ship it back yourself
they sent the stuff after 30 emails back and forth but they didn't send the SD-02 case feet mounting accessories, i can't even install them!, WHY! I was promised screws before i placed the order. I told them this and this was Performance PC's response:
That person was wrong. They do not come with screws and the listing does not say it comes with screws. We're nearing 30 emails for one order. We will not be sending any more shipments to Australia for any more missing parts. The order has now been filled as it has been placed. Please, no further emails regarding this order.
So i told them, well this idiot works for you don't they, the employees are the business after all and you're telling me you won't correct your wrong? They replied:
I know you're telling the truth, I already found the email. Doesn't change that they are wrong, and another email about this order. The listing does not mention screws. Had I been paying more attention through the previous 20 emails we could have sent that hardware in the second shipment we already made. They are basic bolts, washers and nuts that are needed. Nothing special.
Paypal dispute all the way. I don't have time to go to a hardware store nor anyone to even take me.