Samsung's warranty covers dead pixels...if there's too many of them.
I talked to the people at Samsung Canada, and they said that they only have the 710T in black, which is why they're shipping me a black one instead of silver like I wanted.
As for Monitors Depot, I couldn't see any indication about whether the prices are in CDN/USD/chocolate-chips. Mmm, chocolate-chips...
And Samsung will NOT deal with a retailer for any warranty stuff, so you can't return their monitors to the retailers either. You have to deal with Samsung explicitly. I was told (by my retailer, and Samsung) that this policy is related to their Dead Pixel policy.
I hope this clears up some questions. All of this came from Samsung (except the Monitors Direct pricing stuff), so there you go.
Samsung's LCD Pixel Policy - 17" LCD:
Bright Dots:
- Random placement: > 4
- 2 adjacent pixels: > 1
- 3 adjacent pixels: > 1
Dark Dots:
- Random placement: > 7
- 2 adjacent pixels: > 1
Max: > 7 Dead pixels
I talked to the people at Samsung Canada, and they said that they only have the 710T in black, which is why they're shipping me a black one instead of silver like I wanted.
As for Monitors Depot, I couldn't see any indication about whether the prices are in CDN/USD/chocolate-chips. Mmm, chocolate-chips...
And Samsung will NOT deal with a retailer for any warranty stuff, so you can't return their monitors to the retailers either. You have to deal with Samsung explicitly. I was told (by my retailer, and Samsung) that this policy is related to their Dead Pixel policy.
I hope this clears up some questions. All of this came from Samsung (except the Monitors Direct pricing stuff), so there you go.