best buy had them on sale for 80 bucks a few months ago.
The Best Buy deal was YMMV as far as I know since it was supposed to only be with new internet sign up. I got shot down.
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best buy had them on sale for 80 bucks a few months ago.
What is the process involved with the cable company if one were to purchase this and return their leased modem?
What is the process involved with the cable company if one were to purchase this and return their leased modem?
I got mine yesterday. I've had issues with getting it working and comcast couldn't seem to figure out the problem. The tech said something about it timing out. Anyway, I get internet for 30 seconds or so before the lights go off on my modem and it has to reestablish a connection. So now I'm on some list to get a call from higher up support.
However, I will say that when it does work, the speeds are awesome. I'm on their "blast" plan which is supposed to be 20mbps if you count speedboost (so realistically 16mbps or so), which is what I normally got (well actually generally less that 16mbps). Anyway, my average down speed now is around 22mbps. The weird thing though is that my up speed dropped from around 4.5mbps to almost exactly 3.0mbps. Whatever...
This is exactly what happens to me. It will connect and then disconnect on the ISP side for some unknown reason. I checked the router and modem logs to see what was going on, thinking it was maybe the hardware. What happens for me, is that after about 10 disconnects and reconnects it finally gets a good hook on the ISP and then the connection is fantastic. I used to reset things every once in a while, now I don't dare touch it if it is running well. Cox had no idea what was happening after 2 tech trips. I simply don't touch it if it is connected now.
You will get a benefit with a DOCSIS 3.0 modem even without higher speeds as packets are load balanced across multiple downstreams, so if 1 of the downstreams is saturated (typically by DOCSIS 1.1/2.0 modems which can only lock onto a single downstream at a time) you will not notice a drop in performance. Just a FYI that you don't have to buy the expensive high speed plan with these modems.
The Comcast rep said that I need to have DOCSIS 3.0 service for the modem to work...Was the guy pulling my leg?...Do you know of any cases where someone was able to use the Modem with DOCSIS 1.1/2.0 service? What you say makes sense especially if the DOCSIS protocols are backwards compatible. Of course it could just be Comcast using IT to implement a block.
It will depend on who your cable company is. For me it was comcast, I just returned the leased modem to the closest service center, and filled out some paper work saying I returned it. The new one droped in and worked out of the box for a few days, but then i guess their system caught up with it and I had to talk to a tech support guy so he could get the model and connect to it.
customers have told us there may be something wrong with our inventory of the item, the way we are shipping it, or the way it's described here
anyone that ordered get one with the 4 diag solder points still?
Does anyones "SEND" light stay blue? or does it only turn blue when you have a big upload etc. Right now only my link & recieve are blue.
Anyone in Phoenix (prefer Chandler) with COX see any real benefit to this modem vs the older Moto's like the 5120? I'm getting 13-16 DL and 4-6 UL consistently. Unless there is a large improvement I'll save my $.
thx
Anyone in Phoenix (prefer Chandler) with COX see any real benefit to this modem vs the older Moto's like the 5120? I'm getting 13-16 DL and 4-6 UL consistently. Unless there is a large improvement I'll save my $.
thx
I picked one of these a while back from Fry's to try it out. I got Comcast to register the new modem NIC but it would not connect. The Comcast rep said that I need to have DOCSIS 3.0 service for the modem to work. So I ended up returning the modem. This was in the San Francisco Bay Area. Was the guy pulling my leg?
Do you know of any cases where someone was able to use the Modem with DOCSIS 1.1/2.0 service? What you say makes sense especially if the DOCSIS protocols are backwards compatible. Of course it could just be Comcast using IT to implement a block.