LordVampyre
[H]ard|Gawd
- Joined
- Apr 1, 2004
- Messages
- 1,239
if you do try to restart the card... do it in a machine you dont care about incase it fries the motherboard/memory ect ect... dont want to make things even more expensive
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What's the consensus. Should I RMA it as is, or try and flash the BIOS first?
Can anyone confirm a successful RMA with a modified BIOS?
Titan X performs fantastic when on fire. Why are you worried?
On a serious note they will set you right. Just make the same thread on their forums. They are super helpful people.
Forgive my paint skills, but the flame shot straight up like this, and from that location on the card. I have a backplate on the card, so I don't yet know which side of the PCB it came from. I'm assuming the back, but I'll post actual pictures when I get them.
I forgot to mention the smell. As you can imagine it wasn't very pleasant.
1) Don't put that back in your computer.
2) Don't lie to them, tell them everything up front and be honest.
Chances are with a problem like that they will do right by you, flashing the SC BIOS won't make a component fail like that.
Here's what you all were waiting for. Sorry for the lackluster quality.
How safe is it to power back on?
And hey, if it completely fries the video card EVGA will never know about the VBIOS!
It's not crushed, it's just the angle. It looks like it had thermal adhesive tape on it which is reflecting, look at the other pictures.
What is this and why does it looked crushed?
1) Don't put that back in your computer.
2) Don't lie to them, tell them everything up front and be honest.
Chances are with a problem like that they will do right by you, flashing the SC BIOS won't make a component fail like that.
what i learned from this is keep everything at stock and this probably does not happen.
Nah... The way those caps blew, it was probably a manufacturing defect. I'm sure it was just a matter of time.
Yea the card would just shut down from over heating long before it got hot enough to spontaneously combust from temps alone. It sounds like it had to be an electrical issue or defect in the card or cooler itself...
Yea the card would just shut down from over heating long before it got hot enough to spontaneously combust from temps alone. It sounds like it had to be an electrical issue or defect in the card or cooler itself...
Jesus... never seen a PC part get caught on fire... thats dangerous
How long does EVGA usually take? They've had my Titan since last Thursday, and still haven't shipped out a replacement card.
They had my card for over a week before they shipped out a replacement. Check the RMA status on their website.
I have, and I can confirmation that they received it on the morning of the 7th. However, they conveniently list the received date as the 11th.
Yes clearly they are trying to screw up and delay this whole process by marking the card as received on the 11th The 7th is a Thursday and they marked it as received into their RMA process on the following Monday. Taking a one or two business days to process incoming boxes is normal for a lot of companies. You should be more patient considering this is a $1000 card you arguably voided the warranty on.
I apologize for offending you Ocellaris.
I worked in QA/support/receiving for a company during college. We were delivered 20+ large crates of packages every day from the post office. It can take a little while to process everything once they receive it.I have, and I can confirmation that they received it on the morning of the 7th. However, they conveniently list the received date as the 11th.
I think they're dealing with a massive backlog of work from the holidays. EVGA employees get off from just before Xmas time to just after New Year's Day. Folks are still ordering and returning stuff all the time during EVGA's "vacation", so that's my guess, anyways.
I worked in QA/support/receiving for a company during college. We were delivered 20+ large crates of packages every day from the post office. It can take a little while to process everything once they receive it.