Oceanic Time-Warner Cable did not want to give me a cable card for my Ceton tuner....

[KnishofDeath]

I had to argue on the phone with them for a while before they would agree to attempt to come install a cable card.

I am worried this is going to be a whole event when they come to attempt to install this. What should I expect?

I told them I needed an M-Card and they informed me that there were multiple types.

They were also trying to tell me that I would need some sort of "tuner", what in the hell are they talking about?

Apparently if you have a tivo, it goes in between the tivo and the tv.

Anyway, anyone have any experience like this?

 

[valve1138]

Did they call it an SDV adapter? I'd bet that's what they were talking about.

 

[KnishofDeath]

Did they call it an SDV adapter? I'd bet that's what they were talking about.

They didn't specify but I am pretty sure we got it worked out.

Honestly I feel like a noob, but I was not aware that you needed a "tuner" device from the cable company. Seems we got it worked out, although they were still a pain in the ass to deal with.

The literature that comes with the tuner only says "order an (M-Card) cable card", it makes no mention of anything else. I thought you just stuck the cable card in the tuner and that was it. On top of that, apparently there are multiple types of M-Cards, and at first they didn't know what type I needed, but after a bit of digging I think they figured it out.

Haha, oh well. Anything else I should expect when they come to install this thing?

Edit: What does this "tuning" adapter look like? FYI, I ordered two, because apparently each one handles 2 channels

 

[KnishofDeath]

So, just finally got off the phone with them.

We got it all sorted, but one more hiccup of course, the tuning adapter is on backorder, so its going to be a few weeks and they will call me as soon as they become available to set up an appointment

 

[danman]

Sucks for you - no espanol or feminine or feminine espanol channels

 

[nitrobass24]

YGPM

 

[Demon10000]

[edit]

I've been told that some providers require the tuning adapter. I wasn't aware of that. I've changed my post to reflect that.

[/edit]

 

[valve1138]

It's not always for on demand content. Some providers have moved lesser viewed channels to an SDV network.

 

[nitrobass24]

You don't need a tuning adapter -- it's for on-demand content.

A friend of mine recently ordered a Tivo and Charter made them get a Tuning Adapter, too. You really don't need it -- just the M-Card.

TWC uses SDV, so yes you will need a tuning adaptor.

 

[KnishofDeath]

My understanding is that on-demand content is a no-go either way.

 

[obs]

You don't need a tuning adapter -- it's for on-demand content.

A friend of mine recently ordered a Tivo and Charter made them get a Tuning Adapter, too. You really don't need it -- just the M-Card.

Actually, it depends, but quite often you need a tuning adapter even for normal channels. I know I did for a while when using my Tivo until it was finally released.

I could never use on-demand even with a tuning adapter.

 

[Demon10000]

interesting.

I wasn't aware of that. I'll edit my message so that it doesn't give someone the wrong impression. I've never heard that anyone needed a tuning adapter to view standard channels.

 

[xrintrahx]

Pretty sure a lot of Fios' network requires 2 adapters if you want to use all 4 tuners in the Ceton InfiniTV (2 tuners per adapter).