Office '07: Where to find help?

R

Ren H

Limp Gawd
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Mar 27, 2005
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I'm new to Office and am looking for help with merging Outlook contact lists for faxing.

I cannot find useful info in the help files, I'm hoping someone can point me to a good forum for this. (or maybe an answer)

The question/s would be:
How do I use mail merge from Word to fax multiple recipients, instead of e-mailing them, using the Windows fax EDIT: print driver?

Office '07, Win7pro or WinXPpro

I can see a workaround by creating a .csv file and importing that, but this is not an efficient method.

Am I missing something?
Click to expand...
Any help greatly appreciated!
 
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looks like e-mail fax only,

I was beginning to fear this is the case...
I geuss it's time to look for a good third party app.

ty j-sta
 
it looks to me like it should be able to actually send a fax to a receiving fax-line?

You must have a fax modem installed.
Click to expand...

Send the faxes from within the task pane

Click Fax.
In the Merge to Fax dialog box, verify that the field shown in the Fax number box represents the one you want to fax to.
Under Fax records, do any of the following:
To merge all the documents, click All.
To merge only the document that you see in the document window, click Current record.
To merge a range of documents, click From, and then type the record numbers in the From and To boxes.
To complete the merge and send the faxes, click OK.
Click to expand...

it just requires MAPI due to it all being done within Word
 
Just looking at it now, but I assume I have no MAPI installed, correction, mapi installed

I'm "selecting recipients" from outlook ribbon then under finish and merge there is no fax/merge to fax...I have merge to printer -> print then I select the printer EDIT: (fax) driver with it's own import contacts (limited) function
 
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Merge to fax, isn't there it appears, I know '07 is a major revamp but to lose merge to fax? I looked around MS an elswhere...

Any suggestions anyone?
 
hmmm.... strange.

Q12: Why is the Merge to Fax option not available for a mail merge?

A12: In earlier versions of Word, the Merge to fax option used Microsoft Fax (also known as At Work Fax). However, Microsoft Office Outlook 2002 and later versions, the messaging program in Microsoft Office XP, does not support Microsoft Fax.

For more information on Merge to fax, click the following article numbers to view the articles in the Microsoft Knowledge Base:
294695 (http://support.microsoft.com/kb/294695/ ) How to use mail merge to create faxes in Word 2002 and in later versions of Word
282550 (http://support.microsoft.com/kb/282550/ ) Merge to Fax command is unavailable on Mail Merge toolbar
Click to expand...

so it should work, but requires a 3rd-party fax app I guess?

If your fax program does not support the use of the Merge To Fax option in Word, the Merge To Fax button on the Mail Merge toolbar is unavailable (appears dimmed). Additionally, Faxes does not appear as one of the available mail-merge document types in the Mail Merge task pane or in the Main Document Type dialog box.

In earlier versions of Word, this command uses Microsoft Fax (also known as "At Work Fax"), which is installed with Microsoft Windows 95 and as a separate installation with retail versions of Microsoft Windows 98 and Microsoft Windows 98 Second Edition. However, Microsoft Outlook, the messaging program in Microsoft Office, does not support Microsoft Fax.
Click to expand...

http://support.microsoft.com/kb/826838
 
Yeah, I spent hours last night looking for answers, found those as well, merge to fax is now good for little more than printing envelopes and labels..

So much for "Professional" eh?

I'm considering looking into an earlier version of Office but am rather inclined at this point just to sell the damn software and use Linux.
Or maybe upgrade to 2k/98, lol

Also MS is dropping OE in favour of "Windows Live Mail".
On a related note Bell Sympatico is/has moved it's e-mail to hotmail, and last Thursday many users throughout Ontario and Quebec lost all there mail to the ether, I geuss the mail server was down for 22 hours.
 
Anyhow, I'm going for my shower now, :rolleyes:

I greatly appreciate your help j-sta, if you find anything else, lmk

thanks
ren
 
yeah I'm really confused myself.

I found a couple forum posts where the poster said they had the merge to fax working, but had an issue with something else.

but I can't even find anything in the TechNet forums, or anywhere on the Office site.

so it should work, but no help on how to get the option listed.
 
Sounds like a possible workaround by using the e-mail to fax. Maybe:

I've got to the point of selecting Fax Mail Transport (the instructions match my system btw), but now I get an error on account of not having dial up networking installed, which is odd seeing as how it's selected under Internet E-mail Settings - Connection - Modem - Dial-Up Connection (I set up a dummy account)

I found also:
Windows 7 and Dial-up connection problem
http://www.techfuels.com/windows-vista/20074-windows-7-dial-up-connection-problem.html

Win 7 dial up guide
http://74.125.93.132/search?q=cache...p+networking+install&cd=4&hl=en&ct=clnk&gl=ca
for that last one I don't know about the site...but Google cache is fine by me

I have to put this aside for a while as I have things to do but I may get there yet!

I also found info on enabling extra control panel options. I may need this as add/remove programs is limited to remove programs atm on this win7.
 
Well, while that seems to be my answer I can't seem to find out why dial-up networking isn't installed or how to install it. I must be an idiot. And, though I haven't plugged in the phone line yet, it will attempt to dial out, so I don't know what the deal is but can only assume MS isn't really supporting it anymore. And I can't really be sure without connecting to MS update which I won't do with the computer in question from this location.

Here's a couple of links to the full control panel.

Just create a new folder on the desktop, named whatever you like, and add this extension to it: .{ED7BA470-8E54-465E-825C-99712043E01C}

http://news.cnet.com/8301-13860_3-10423985-56.html?part=rss&subj=news&tag=2547-1_3-0-20

http://bbs.blackviper.com/index.php/topic,2481.0.html

fwiw, my opinion of Win7:
It's like somebody threw my filing cabinets up in the air and sorted everyting into arbitrary piles with headings like "Things to do in the morning" and "Things to do in the afternoon"
Even if they are the same things.
 
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