Nov 1, 2008 #1 K Keiichi [H]ard|Gawd Joined Jun 10, 2004 Messages 1,491 Does it support Silent Call monitoring and recording out of the box or do you have to get a third party app to do it?
Does it support Silent Call monitoring and recording out of the box or do you have to get a third party app to do it?
Nov 1, 2008 #2 A Arch Gawd Joined Mar 9, 2000 Messages 822 I believe you need a variant of IPCC to get call monitoring. I can say for sure that CUCME doesn't support it out of the box. CUCM might in the newest version, however, I doubt it.
I believe you need a variant of IPCC to get call monitoring. I can say for sure that CUCME doesn't support it out of the box. CUCM might in the newest version, however, I doubt it.
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