Returns How Do You Treat Them ???

[iPearl]

Okay i just sold some ram earlier today.

Before i send it off i tested the Ram with memtest on my computer and it passed it with flying colors.
Then i send it off, buyers receives it and now states that one of the memory doesn't pass memtest and he wants full refund.

This is my first time this happening. So i am new to returns

I am willing to do refund, though it kind of hurts, BUT what if i get it back and it passes memtest perfectly fine on my computer again ?
Also do i wait for the item to come back before I issue refund ?

-Pearl

 

[KillaChaos]

I would ask him to send it back first before issuing a refund. I wouldn't try to test it again, it may fail because of errors on the buyers mobo. just give him his refund, and don't argue further. Just make sure he ships first.

 

[iPearl]

Thats kinda harsh isnt it ?
DONT ARGUE FURTHER (What the heck is that suppose to mean ?)
I was just asking since i never encountered this before.

But nevermind its solved