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I'm confused. are you referring to computer technology or computer technicians?
At my work all I use is a desktop, thumb drive, reinstall cd's and replacement parts.
No love for 15" laptops? Isn't that the most common size?
Yes, and <17" includes 15".
I don't have a smartphone and why do I need one?
Then again, some people could care less about the added benefits a Smart Phone offers, and wouldn't use them at all. You could easily fall into that category.