Zune software keeps crashing.

[AMDXP]

Vista x64. Every time I start it, it just crashes. I've tried uninstalling it and re-installing it, also using some zune-remover program with no avail.

Any ideas?

 

[AMDXP]

Additional Info....

Problem signature:
Problem Event Name: APPCRASH
Application Name: Zune.exe
Application Version: 3.1.620.0
Application Timestamp: 491895bd
Fault Module Name: Indiv01_64.key
Fault Module Version: 11.0.6000.6324
Fault Module Timestamp: 47e7c773
Exception Code: 40000015
Exception Offset: 0000000000112c88
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0dd9
Additional Information 2: 7fa57f887d3de8f95b1a0339f6d436c7
Additional Information 3: ba33
Additional Information 4: 521684e75d0a6c7ff5b881fbbf1296e6



Not sure if that really means anything. I get this every time. I want it to work again, because I go back to College soon!

 

[Ludic]

Did you try uninstall/reinstalling?

 

[Jerome36]

Are you using the 32 bit or 64 bit version of the software? If you're using the 32 bit version try downloading and installing the 64. If you're using the 64 bit version try the 32.

 

[AMDXP]

Did you try uninstall/reinstalling?

Are you using the 32 bit or 64 bit version of the software? If you're using the 32 bit version try downloading and installing the 64. If you're using the 64 bit version try the 32.

Read above to both.

 

[AMDXP]

Odd, it starts up when I enabled the guest account.

 

[harjon]

try running it as administrator, youre going to have to do that to get it to recognize your zune anyhow.