Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
DeepGrey said:Has anyone RMA'd their power supply and received the new "updated" one?
AntecRep said:For anyone who still has Neo HE + Asus A8n-SLI motherboard issues, please contact Antec at 1-800-222-6832 and ask for a replacement unit that has the Asus fix implemented.
ciparis said:I left my contact information (phone and email) over a week ago and was never contacted. I called again today and left another message. I'm experiencing the same shutdown on the Asus A8N32-SLI Deluxe (their newest motherboard).AntecRep said:For anyone who still has Neo HE + Asus A8n-SLI motherboard issues, please contact Antec at 1-800-222-6832 and ask for a replacement unit that has the Asus fix implemented.
schoenda said:As if anyone would still try this combo....my 2 cents...STOP, DON'T DO IT.
Just to re-confirm the last 5 pages, I had no idea of the conflict when I picked up my Neo HE and plugged it into my A8N VM....so it only booted about 1/3 of the time...swapped out to a Master Power 520 for 50 bucks less and NO Problem whatsoever, system instantly runs perfectly.
DeepGrey said:Has anyone RMA'd their power supply and received the new "updated" one?
AntecRep said:So far we've shipped out 1 out that I know of. About 6 more are being processed (ie info being exchanged etc).
As of right now I don't know of a serial # series for the updated or even the old versions.DeepGrey said:Thanks for the reply AntecRep. I just got my board yesterday. So I will try and see if I am one of the few that got the combo to work the first time. If not I will have to RMA.
BTW AntecRep, is there a revision or serial number on the "updated" version that we can look for? Are these updated ones only available through RMA or will they have them for retail as well? Thanks again.
RobDMB said:It seems everyone with problems is using an nforce4 asus board. I'm' wondering if I would have a problem with this power supply and an asus a8r ati based board? Anyone have any idea or has this not been tested yet since the board is so new?
kabrone said:I got my P150 yesterday and I'm awaiting my other parts.
I'll be using the NeoHe 430W with an Abit KN8-SLI motherboard, I wanted to go with the A8N32-SLI Deluxe instead but thanks to the PSU problems I'll have to use ABit.
Have Antec started shipping the P150 with the updated PSU? If so I want to know when because in my case it says QC OK (D) 2005-9-18, meaning that my case past the QC thing in September.
jackle said:I'm emailing back and forth with Antec support... about to get an RMA. To quote:
"We do not have any of the new PSU's as of yet, but they should arrive within the next week."
When I setup my new rig (specs below) it would not power on. I swapped some of the power cables around to different jacks in the PSU and was able to boot, but the computer wouldn't run very long before powering off. During one of the more stable moments, I installed BIOS 1009 on the ASUS board and now the system only powers off about once daily. Yippee!! I ordered from newegg, but I'm going to try the Antec RMA route because I like newegg too much to make them eat the cost of the return.
---
Antec P180 Case || ASUS A8N-SLI Premium v1.02 (BIOS 1009) || AMD X2 3800+ || 2 x 1GB Patriot PC3200 Unbuffered @ 2-3-2-5-1T || Antec NeoHE 550w || MSI Geforce 7800GT 256MB 450/1100 || ViewSonic VG191b 19" LCD 1280x1024 || 3 x 250GB Hitachi Deskstar T7K250 NCQ RAID-0 || 2 x Plextor PX-740A DVD-RW || CyberPower CP1200AVR 1200VA 720W UPS || Logitech MX1000 Wireless Mouse
kabrone said:What IS the difference anyway? Have they put stronger -5V lines in that I've heard about?
Does that mean that the Asus boards are using old lines that aren't really supposed to be needed in the new ATX variant?
My abit KN8 will do till a new socket comes out anyway
edit: I checked abit's site and it said that the SS-400AGX Seasonic PSU worked with the Abit K8N-SLI, and I've heard that Antec's NeoHe had something to do with Seasonic. And would that mean that it should work fine with Abit's K8N?
RobDMB said:When doing an rma for these where do you have to ship the power supply to for us customers? Also do you have to pay shipping one way or two ways? Thanks, Rob
Damn Dirty Ape said:Nothing to indicate it was a new revision that was obvious to me. I'm sure they can track by serial numbers tho. I sent mine to Fremont CA, and I raised enough of an issue that they paid to get the 2nd one back out to them. They are reimbursing me for the first one's postage too. Normally you pay shipping to them, then they pick it up coming back.
Yes, please give us some feedback. At this time, I didn't decided if I will RMA my NeHE 500w, or just put the A8N-SLI into a trash and get an MSI nforce4 single card for ~130EUR :/RobDMB said:Still no problems with the revised unit after a few days use?