AlphaAtlas
[H]ard|Gawd
- Joined
- Mar 3, 2018
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According to a recent report from GeekWire, a single faulty network management card was behind a 2 day, "widespread" outage in CenturyLink’s cloud network. On Twitter, Brian Krebs posted a screenshot of a notice that was allegedly sent out by CenturyLink, which blames a single card for "propagating invalid frame packets across devices." The incident reportedly impacted 911 services in several states, among other things. The FCC opened an investigation into the outage, while affected states are considering investigations of their own.
CenturyLink representatives did not immediately respond to a request to verify the notice. By the standards of modern cloud service providers, a two-day outage is an eternity. And it’s not clear how a single piece of equipment could cause an outage of such magnitude given the layers of redundancy that cloud providers build into their systems. An FCC investigation into the outage might turn up some answers, unless CenturyLink is willing to post a more detailed post-mortem on the outage, which is becoming a standard part of incident response.
CenturyLink representatives did not immediately respond to a request to verify the notice. By the standards of modern cloud service providers, a two-day outage is an eternity. And it’s not clear how a single piece of equipment could cause an outage of such magnitude given the layers of redundancy that cloud providers build into their systems. An FCC investigation into the outage might turn up some answers, unless CenturyLink is willing to post a more detailed post-mortem on the outage, which is becoming a standard part of incident response.
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