Shark-MegaByte
Limp Gawd
- Joined
- Dec 21, 2004
- Messages
- 428
We would like to state beyond that post the following official statements:
1. EVGA has sold tens of thousands of 7900 GT Series cards since the launch. Because of this EVGA will not comprise even 1 customer being unhappy with his purchase of an EVGA product; that is why we have setup a special web page, making out bound calls, and offering direct cross-shipments with highly tested cards to those users who experienced some issues. We would like to share with you the RMA submission rate is 0.74% for all 7900 series.
They do appear to be busting their butts to make affected customers happy; most of us are getting overnight cross-shipping. However, I'm curious what their testing consists of, because there are people in various stages of rant or despair on the EVGA forums who have had to RMA one or more replacement cards because those failed too.
I'm on my first RMA and if this one fails, I will be considering an x1800/xt. EVGA's service has impressed me, and I want to support them, but I just don't have time and energy to be wasting on defects.