I'm getting involved. Very sorry to hear this and wanted to let you know that this is not how our brand and customer service is positioned. Please PM me if you have any more detail or other issues with your experience.
Thanks,
Scott
I have the Dell 30" next to an Acer 19" at home - I can't live without the 30" now for either gaming or working. Can you imagine 4 30"s in your setup?
that pic on the upper left monitor of the hummer entering the mud pit is sweet - how deep was it?
Ikea huh? Who knew!
Please accept our apologies for this poor service. This is not the type of service BFG is known for and is unacceptable. I would like to handle your case personally.
Please PM me at your convenience.
Thanks,
Scott Herkelman
EVP Marketing
The product arrives to us from our manufacturing partner in a sealed static bag, we overclock it, test it and replace it back in the bag for packaging. That's why there are two stickers.
Hope that helps,
SH
J-Mag,
On behalf of BFG I apologize for the inconvenience you've been put through, we pride ourselves on top-notch products and service.
Please PM me with your contact information so that way I know you are personally taken care of with the above situation.
Thanks,
Scott
The main reason for the price difference between the 6600 GT PCI-E and AGP cards is the PCI-E to AGP bridge chip on the board. Anytime you introduce more chips on a card the price will increase, unfortunately. Expect to see this delta going forward on all products bridged back from PCI-E to...
Sodalas,
Please contact our live 24/7 tech support at 1-866-234-3499, they should be able to help you trouble shoot any issues you may be having.
Thanks,
Scott
Hi Rene,
The purpose of the white box you received is to get out the pre-orders to you and everybody else as soon as possible. Since we didn't establish our overclocked frequencies until a few weeks ago, we didn't think it would be good idea to have the pre-orders wait a few weeks on boxes...
Thanks Sniper_Merc,
Fry's/Outpost will be getting another big shipment this week for their website and THEY SHOULD HAVE THEM IN-STORE THIS WEEKEND. :D
Thank you for your comments regarding our card! Please don't hesitate to contact us in the future if you have any problems or specific...
Hi nippyjun,
Best Buy is receiving both BFG 6800 GT OC and BFG 6800 Ultra OC products throughout this week at their Internet DC. If you have one on order from them please contact their 1-800 help desk number to find out the status of your shipment.
All of Best Buys orders for our BFG 6800...
BFG has fulfilled all 6800 GT OC pre-orders to Best Buy and the product is en route to their DC.
BFG 6800 Ultra OC shipments began this week and will continue throughout the week. I would assume Best Buy will use the most diligent process to get them out once they are checked into their DC...
Ouch! *sniff* If you'd like you can come to our facility and check out our production, the address is:
BFG Tech
86 Albrecht Drive
Lake Bluff, IL 60044
:(
As posted before earlier in this thread:
As of today BFG has Best Buy's pre-orders covered. We are working closely with Best Buy to make sure that anyone who has pre-ordered the BFG 6800 Ultra OC has the product on the way to them between June 28th and July 5th (potentially earlier )...
The BFG 6800 GT OC shipped from BFG to Best Buy's Internet distribution center last Friday. All pre-orders to our knowledge were filled. I would assume that their Internet DC should get the product today/tomorrow and ship to all who pre-ordered as soon as possible.
The BFG 6800 Ultra OC...
The BFG 6800 GT OC only has one molex connector. The included adapter is for those who have run out of connectors from their power supply and need a spliter from another device to power the card :cool:
Hope this helps,
Scott Herkelman
EVP Marketing
[BFG] AirWalker
Unfortunately, I cannot disclose that information, however, they are still on track to make their committed timeframe :)
Thanks,
Scott Herkelman
EVP Marketing
[BFG] AirWalker
Best Buy is still on track to fulfill their pre-orders for both the BFG 6800 Ultra OC and BFG 6800 GT OC between June 28th and July 5th to you the consumer as of today (or potentially earlier if you live close to their Internet distribution Center a.k.a. DC). The way the process works is that...
scott122 is right, NVIDIA is producing the first allotment of 6800 Ultra cards. However, the assumption that we are only placing stickers on the cards is not the case with BFG. BFG is removing the NVIDIA reference fan and placing Artic Silver Thermal Grease between the fan and the GPU chip...
AcneBrain---> in his sig "PLEASE SEND ME A NEW RADEON X800 OR GEFORCE 6800 VIDEO CARD ASAP, OR I WILL COME TO YOUR HOUSE AND STEAL YOUR DOG. THANK YOU."
I'm on the floor crying laughing! LOL!
I am following that thread closely and I am waiting for the thread owner to post his findings on the PNY 6800 Ultra once he has a chance to check on some things!
Thanks,
Scott Herkelman
EVP Marketing
[BFG] AirWalker
Headbust,
The BFG 6800 GT OC has the same status, which is BFG currently has all of Best Buy's orders covered as of today and the shipping schedule is the same :)
Thanks,
Scott Herkelman
EVP Marketing
[BFG] AirWalker
As of today BFG has Best Buy's pre-orders covered. We are working closely with Best Buy to make sure that anyone who has pre-ordered the BFG 6800 Ultra OC has the product on the way to them between June 28th and July 5th (potentially earlier :eek: ).
Hope this helps, thanks,
Scott...
Not that I want to help PNY ;) , but an NVIDIA customer is an NVIDIA customer. Any chance you can post inside case shots of your fans/cooling/graphic card in your case?
Thanks,
Scott Herkelman
EVP Marketing
[BFG] AirWalker
Hi Visable-assassin,
The BFG 6800 Ultra OC water-cooled product comes with a block with 1/4" connectors. We are also including a pair of adapters that go from 1/4" to 3/8" connectors. Koolance sells a 1/4" to 1/2" adapter on their website that would fit this block.
Unfortunately we are...
There are two different BFG 6800 Ultra OC cards.
1) BFG 6800 Ultra OC with Aircooled fan - overclocked to 425MHz (vs. standard 400MHz from NVIDIA)
2) BFG 6800 Ultra OC with water-cooled block - overclocked to 470MHz (vs. standard 400MHz from NVIDIA)
You will find #1 at Best Buy and...
Hi Nomad,
Best Buy's website will carry the BFG 6800 Ultra OC, you can order it directly from there and have it delivered!
As well, you will find the regular BFG 6800 Ultra OC and the water-cooled BFG 6800 Ultra OC at Fry's / Outpost.com very soon.
Thanks,
Scott Herkelman
EVP...