I actually thought that this was an isolated incident and personally, I still do because I can't find proof of others. Not saying that it's not true but I just don't see anything. All in all it sucks. Pressure causes certain pipes to burst and Paul hit that point. I sympathize on both ends. Honestly, I'm a man, I wouldn't have went crying to Gabe about it but I would have found a way to resolved this in a civil manner (because no matter what anyone say, Dave didn't do that in the end). All in all, it is what it is. Just hope that Paul learns from it.
Here's another customer to which he did not act very nice:
http://www.natesnetwork.com/Poor-customer-service
Also, watch the namecalling/insults in this thread. I know emotions are at a tipping point here, but I would hate to have to close this thread because some people cannot keep it from getting personal.